Shipping policy
At Glowihave, we want to make sure your shopping experience is simple, convenient, and enjoyable from the moment you place your order until it arrives at your door.
We carefully prepare and package every order to ensure your items reach you safely and in excellent condition.
1. Order Processing
Orders are processed within 1–3 business days after payment confirmation.
Every order is carefully inspected and securely packaged before dispatch. Once your order has been shipped, you will receive a confirmation email with tracking information, where available.
Please note that orders are not processed or dispatched on weekends or public holidays.
2. Shipping Time
After your order has been processed, delivery typically takes 3–7 business days, depending on your location and local courier services.
3. Estimated Delivery Time
Our estimated delivery timeframe is as follows:
- Handling Time: 1–3 business days
- Shipping Time: 3–7 business days
- Estimated Total Delivery: 4–10 business days
Please note that these timeframes are estimates and not guaranteed delivery dates. Delays may occasionally occur due to public holidays, adverse weather conditions, customs procedures, or courier service disruptions.
4. Order Tracking
Once your order has been dispatched, we will send you a shipping confirmation email containing tracking information, where available.
You can use the tracking details to follow your shipment and stay updated on its delivery progress.
5. Shipping Address
Please ensure that your shipping address and contact details are accurate and complete before placing your order.
Glowihave cannot guarantee successful delivery if incorrect or incomplete shipping information is provided. If you notice an error in your address, please contact us as soon as possible. We will do our best to assist you before your order is dispatched.
6. Delayed, Damaged, or Lost Packages
Although we do our best to ensure timely delivery, unexpected shipping delays can sometimes occur.
If your package arrives damaged, appears to be lost, or has not arrived within the estimated delivery timeframe, please contact our customer support team.
We will review the situation and work with the relevant shipping carrier to help resolve the issue as quickly as possible.
7. Contact Us
If you have any questions about our shipping policy, your order, or delivery information, please feel free to contact us.
Merchant Name: Glowihave
- Email: contact@glowihave.shop
- Phone: +44 1478 611212
- Business Address: 75 Ceãrn Rõmasdail, Portree IV51 9TW, United Kingdom
Our customer support team will be happy to assist you.
Thank you for shopping with Glowihave. We truly appreciate your trust and support!